Answering calls now

The plumber who tells you what you actually need.

Drains, sewers, water lines and water heaters across Oakville. We put a camera in the pipe, show you what is on the screen, and price the repair before anyone picks up a tool.

Two of our people going over drawings on site with the trades
We plan before we dig Drawings, locates and permits sorted before the first cut
  • Licensed and insured, working under the Ontario Building Code
  • Permits, locates and municipal coordination handled for you
  • Trenchless sewer repair where the ground allows it
20+
Years in drains and sewers behind our lead techs
4,000+
Homes and buildings serviced by our sister companies
24/7
Emergency line for floods, backups and burst pipes
$0
Cost of a second opinion on any plumbing quote

Water on the floor right now?

Shut the main valve if you can reach it safely, then call us. We keep a truck on standby for backups, burst lines and failed water heaters.

Call the emergency line
What we do

Every drain, sewer and water line problem an Oakville property throws at you.

We are a full plumbing shop, but underground work is where we spend most of our days. Below is what we get called for most often.

Technicians setting up a hydro jetting machine over a street access point

Drain cleaning and hydro jetting

Cabling clears a hole through the blockage. Jetting scours the pipe wall back to bare material so grease, scale and fine roots come out with it. We tell you which one your line actually needs, and we camera the line afterwards so you can see it worked.

  • Kitchen, laundry, floor drain and main stack blockages
  • High pressure jetting for grease and root intrusion
  • Restaurant and multi unit grease line maintenance
  • Post clean camera pass included
Technician feeding a sewer camera into a cleanout at the edge of a lawn

Camera inspection and line locating

A self levelling camera down the line and a sonde locator above it. You get the footage, the depth and a mark on the ground before anyone talks about digging.

  • Pre purchase sewer scopes for buyers and agents
  • Depth and location marked on site
  • Video and still photos sent to you
Open excavation at night exposing a sewer line and cleanouts

Sewer repair and replacement

Collapsed clay, offset joints, bellied runs and root split pipe. Spot repair where one section failed, full replacement where the run is done.

  • Spot repairs and full line replacement
  • Cleanout installation for easier future access
  • Permits, locates and municipal coordination handled
Crew wetting out a cured in place liner before it goes into the host pipe

Trenchless lining and pipe bursting

A cured in place liner or a burst head pulled through the old pipe. Where the line qualifies, your driveway, walkway and landscaping stay where they are.

  • Cured in place liner through existing pipe
  • Pipe bursting to upsize a failed line
  • Honest answer when your line does not qualify
New copper water service being run into the side of a house

Water service and main line replacement

Low pressure, a wet spot on the lawn, or an old galvanized or lead service. We replace from the municipal shutoff to the meter and pressure test before backfill.

  • Copper and PEX water service replacement
  • Lead and galvanized line upgrades
  • Shutoff valve and pressure regulator work
Wall mounted tankless water heater installed and commissioned

Water heaters, tanks and tankless

Repair when repair makes sense, replacement when it does not. We size the unit to the house and the gas line, not to whatever is on the truck.

  • Tank replacement and tankless conversion
  • Venting, gas line and recirculation work
  • Annual descaling and flush service
Copper manifold, valves and recirculation pump in a mechanical room

Repairs, fixtures, repiping and rough in

The everyday plumbing that keeps a house running. Leaks behind walls, failing shutoffs, toilets that rock, sump pumps that quit in the middle of a storm, and full repipes when the old galvanized has had enough. We also rough in bathrooms, kitchens and basement builds for homeowners and contractors.

  • Leak detection and pipe repair
  • Faucets, toilets, showers and shutoff valves
  • Sump pumps, backwater valves and floor drains
  • Repiping, rough in and fixture setting for renovations
Why us

We put the word honest in the name because it is the part of this trade people get burned on.

Two technicians in a trench alongside new pipe and a valve

We already run plumbing companies in Vaughan, Newmarket and Chicago. Oakville gets the same crews, the same equipment and the same rule we started with: show the customer what you found before you tell them what it costs.

The team at Honest Plumber of Oakville
  • You see the pipe before you see the price

    The camera goes in first. You watch the screen with us, you keep the footage, and then we talk about what it costs. If the line is fine, we tell you the line is fine.

  • Options, not an ultimatum

    Most problems have a cheap fix, a proper fix and a permanent fix. We price all three, explain how long each one buys you, and let you pick. Nobody gets pushed into a full replacement they did not need.

  • The price we quote is the price you pay

    Flat quotes agreed before the work starts. If we hit something genuinely unexpected underground, work stops and we talk before a dollar is added.

  • Equipment most shops do not carry

    Jetters, locators, self levelling cameras, lining gear and our own excavation equipment. That means fewer subcontractors, fewer delays and one crew accountable for the whole job.

  • We clean up like our own mother lives here

    Floor protection inside, spoil kept off the lawn, backfill compacted properly and the site left tidy. You should not be able to tell where we worked in a season.

Second opinion at no charge

Someone told you the whole line has to come out. Let us look first.

A big number on a quote is worth a second set of eyes. Send us the quote or the video and we will come out, run our own camera or diagnostic, and tell you what we see. If they were right, we will say so.

There is no charge for this and no obligation to book the repair with us.

Available to homeowners, landlords and property managers in our service area.

Technician running a drain camera while the homeowner watches the monitor
Reviews

What people say after we have left.

Another company quoted me for a full sewer replacement. These guys came out, ran their own camera, and showed me it was roots at one joint. Cleared it and gave me a price for a spot repair instead. Saved me thousands.

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Basement backed up on a Sunday. Someone answered, someone showed up, and the line was flowing again the same evening. The tech walked me through the camera footage before he left.

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Water service replacement under the driveway. Price held exactly to the quote, the crew was tidy, and the interlock went back down so well you would not know they had been there.

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Our work

Real jobs, real crews, real holes in the ground.

Every photo here is our own work. Tap any one to see it full size.

Our team going over the work with a homeowner in their front yard

For homeowners

  • Blocked drains
  • Sewer lines
  • Water heaters
  • Leaks
  • Renovations
  • Sump pumps

Most of our work is in houses like yours. We give you an arrival window, text when we are on the way, wear boot covers inside and explain what we found in plain language before we quote anything.

Book a home visit
Crew working on a street level drainage access point

For businesses and property managers

  • Restaurants
  • Retail
  • Multi unit
  • Grease lines
  • Scheduled jetting
  • Emergency call out

Downtime is the real cost, so we work around your hours, including nights and weekends. Scheduled maintenance programs available for grease lines and problem drains, with reports after every visit.

Talk about a service plan
How a job runs

Three steps, no surprises in between.

Step 1

Book and we confirm a window

Call us or fill in the form. We confirm an arrival window and send a message when the truck is on the way, so you are not waiting around all day.

Step 2

We diagnose and show you

Camera, locator or pressure test, whichever the problem calls for. You see what we see, then you get written options with prices attached to each one.

Step 3

You choose, we do the work

You pick the option that suits you. We complete the work, test it, clean up, and leave you photos or footage of the finished repair for your records.

Service area

Oakville first, neighbours welcome.

We are based in Oakville and most of our trucks stay inside town. If you are just over the line in Burlington, Milton or west Mississauga, call anyway. We will tell you honestly whether we can get to you quickly enough to be useful.

Check if we cover you
Old OakvilleL6J BronteL6L Kerr VillageL6K Glen AbbeyL6M River OaksL6H College ParkL6H ClearviewL6J Iroquois RidgeL6H West Oak TrailsL6M PalermoL6M Joshua CreekL6H Uptown CoreL6H BurlingtonNearby MiltonNearby Mississauga westNearby
Questions

Before you call.

If your question is not here, phone us. We would rather answer it in two minutes than have you guess.

Call 647-792-0468
What does it cost to have someone come out?

We charge a diagnostic fee for the visit, and we tell you that number on the phone before you book so there are no surprises at the door. If you go ahead with the repair, that fee comes off the invoice. A second opinion on another company's quote is free.

How fast can you get here in an emergency?

For active flooding, sewage backing up or a burst line, we aim to have someone to you the same day, and usually within a few hours. Call rather than emailing for anything urgent so we can dispatch straight away.

Do you actually show me the camera footage?

Yes. You watch the screen while the camera is in the line, and we send you the video and stills afterwards. If a plumber will not show you the inside of the pipe, you have no way to check what you are paying for.

Can you fix a sewer line without digging up my yard?

Often, yes. Cured in place lining and pipe bursting let us rebuild a line through the existing pipe with only small access pits. It depends on the pipe material, the collapse and the bends in the run. We camera it first and tell you honestly whether trenchless is realistic, because it is not right for every line.

Do you handle permits and locates?

Yes. For excavation and service replacement we arrange the utility locates and pull the permits the town requires, and we book the inspections. That is part of the quoted price, not an extra you find out about later.

Should I repair or replace my water heater?

Depends on age and what failed. A thermocouple or a valve on a six year old tank is worth fixing. A leaking tank is not, because the tank itself has gone. We will tell you which one you have and give you both numbers so you can decide.

Do you offer a warranty?

Yes. Labour is warrantied and parts carry the manufacturer's warranty. The term depends on the work, so we go through it with you on the phone and write it on your quote before you approve anything.

Is it really free to get a second opinion?

It is. Send us the other quote or the video, we come out and run our own diagnostic, and we tell you what we see. There is no charge and no obligation to hire us afterwards.

Get in touch

Tell us what the water is doing.

Fill this in and we will come back with an arrival window. For anything actively flooding, phone us instead.

  • Phone
  • Email
  • Hours
    7:00am to 11:00pm, seven daysEmergency line answered 24 hours, every day
  • Where we work
    Oakville, OntarioPlus Burlington, Milton and west Mississauga
Got it, thank you.
Your request is with the shop. We will come back with an arrival window during working hours. If this is an emergency, call 647-792-0468 rather than waiting on a reply.
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We reply during working hours, usually within the hour. Open 7:00am to 11:00pm, seven days. For an active emergency we answer 24 hours, so call 647-792-0468 rather than waiting on a reply.

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